- If for any reason you are not happy with your purchase, you can return your item to us in it’s original condition within 14 days for a refund (excluding delivery fees).
- Please ensure all items are packaged securely to withstand delivery. Failure to do so may result in Oli & Grace being unable to refund you.
- We cannot accept liability for goods lost or damaged in transit.
- In the unlikely event the goods are faulty, please contact our dedicated customer service team: firstname.lastname@example.org.
Once your returned order has been accepted by our warehouse or showroom, a full refund minus the relevant charges will be issued to the card used to place the order. Refunds can take up to 14 working days.